IT Support Services

Our Facility

Our call center is based in a state-of-the-art facility equipped with the latest technology, security, and 24/7 utility service, and, most importantly, is designed and equipped with people in mind:

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• 24/7 Electricity with Backup Power Systems and Solar Panels
• 99.9% Uptime High-Bandwidth Low Latency Internet Connectivity with Fail-Over and Load-Balancing
• 24/7 Security with IP-Based CCTV & Surveillance System
• Cloud-Based Attendance System
• 24/7 onsite HR Manager and Team Leader
• Equipped with a secured and solid IT network infrastructure
• Highly-Secured environment equipped with the latest computing products
• Noise-Cancelling Microphone
• The latest HVAC solutions to create the best working space for our agents
• 24/7 Facility Management Maintenance and Support
• 24/7 Replenishment of Facility consumables
• 24/7 Availability of food, snacks, confectionery, and beverages.
• Secure lockers for each team member

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